ZAPP Admin Help Center

ZAPP Admin Help Center

Communicating with Artists

Email Templates

Learn how to create and insert email templates for standard or frequently sent messages, saving time and reducing redundant work.

Last updated on 13 Feb, 2026

Creating Email Templates

Create email templates for frequently sent messages to save time when emailing artists through the ZAPP communication tool.

1
Go to Events > Communication

After logging in, select Events > Communication from the navigation menu.

2
Select Recipients

Select the status or statuses you want to email. If you don't need to send an email, just select any status and click Select to get to the template editor.

3
Create a Template

In the Compose Email section, select Choose Template. Click Edit Templates from the menu.

4
Draft and Save

In the Communications Template Editor, enter a title for the template, the subject line of the email, and the message. Click Save to add the template to your library.

Screenshot 2025-12-10 at 12.12.43 AM.png

Inserting a Template

1
Go to Events > Communication

Choose Events and then Communication from the navigation menu after logging in.

2
Select Recipients

Choose the status or statuses you want to email.

3
Insert the Template

Click Choose Template and select the name of the template you want to insert.

4
Send the email

Complete the remaining fields and settings in the Compose Email section. Click Preview to review the email and send.

👉 Looking to email a single artist? Check out the article Emailing Artists in ZAPP.

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